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GENERAL CONDITIONS - DISTANCE SELLING

The underlying General Conditions only define the framework of the commercial relations which could arise between a customer (private person), a company  and the  Shoeguard. com by Virginie Horeczko  following a remote command:
- via the website  www.shoeguard.com
- by telephone
- by e-mail

Additional terms and conditions apply to purchases and orders of goods through our showroom  Shoeguard located at  Middelmolenlan 2 BE 2100 Deurne, Belgium.
 

Adress :

SHOEGUARD
Middelmolenlaan 2
2100 Deurne - Belgium
info@shoeguard.com
Phone. : +32 475 360 813
VAT: BE 0527.945.363
RPR Antwerp

 

ARTICLE 1: GENERAL PROVISIONS

The e-commerce site  Shoeguard,com whose registered office is Kruiningenstraat 13, 2100 Deurne, BTW BE 0527 945 363,  offers its customers the possibility of purchase products from its online store.

“Services”: all the services offered by Shoeguard by Virginie Horeczko on its website in general, the sale of goods and services via the Internet in particular.

“Customer”: any consumer who enters into a commercial relationship with Shoeguard by Virginie Horeczko by purchasing a product or service via the website www..shoeguard.com. A Customer is deemed authorized to make this purchase, and authorized to enter into a commercial transaction with  Shoeguard by Virginie Horeczko.

“Order”: any order placed by a Customer under the conditions described in article 4.

These General Conditions ("Conditions") apply to any Order placed by the Customer. Placing an Order via the Shoeguard.com online store implies that the Customer has consulted these Conditions and expressly accepts the applicability of these Conditions, to the exclusion of all other conditions. Additional customer conditions are excluded, unless they have been expressly accepted in advance, in writing and by Shoeguard & by Virginie Horeczko.


ARTICLE 2: PRICE

All prices shown are expressed in EURO, always including VAT and any other duties or taxes required by the Customer. If delivery, reservation or administrative costs are charged, this will be indicated separately.

Shoeguard by Virginie Horeczko reserves the right to modify its selling prices at any time. It is true that the products and services purchased will always be invoiced at the prices indicated in the order confirmation email. These are the prices in effect at the time of purchase.

The price statement refers exclusively to the items as described verbatim. The attached photos are for decorative purposes and may contain items that are not included in the price.


ARTICLE 3: OFFER

Although the online catalog and the e-commerce site have been compiled with the greatest care, it is always possible that the information provided is incomplete, contains material errors or is not up to date. The photos presented on the site therefore have no contractual value.

Obvious mistakes or errors in the offer do not bind  Shoeguard by Virginie Horeczko. is only bound by an obligation of means with regard to the accuracy and completeness of the information provided. Shoeguard by Virginie Horeczko declines all responsibility for any errors that may appear in the descriptions of products or services or in the photos. On the other hand, Shoeguard by Virginie Horeczko undertakes to rectify as soon as possible any error that is reported to it in writing.

If the customer has specific questions regarding, for example, sizes, color, availability, delivery time or delivery method, we ask the customer to contact our customer service in advance.

The offer is valid while supplies last and may be adjusted or withdrawn at any time by Shoeguard by Virginie Horeczko cannot be held responsible for the unavailability of a product.


ARTICLE 4: ONLINE PURCHASES

The products and services are offered for sale via the website www;shoeguard;com. You can purchase through our website using the shopping cart. After receipt of your order and your payment, you will receive a confirmation by e-mail. The Customer has the choice between the following payment methods:

  • by credit card

  • by credit card

  • ideal

  • PayPal

  • by bank transfer to account number BE21 0019 2064 8803 Virginie Horeczko

The products that can be offered via this e-commerce site constitute an offer subject to the condition of acceptance by  Shoeguard by virginie Horeczko

is entitled to refuse an order (in writing) due to a serious breach by the Customer of the order or any other order or agreement in which the Customer is involved.


ARTICLE 5: DELIVERY AND EXECUTION OF THE CONTRACT

Our online store clearly indicates which products are in stock and can be delivered within 7 days. For products that we do not have in stock, an expected delivery time is always indicated. Delivery costs are calculated according to your order in your 'basket'.

Deliveries are made to the door. If the customer wishes to receive his goods on a floor, we can arrange with our carrier for an additional charge. Items ordered via this online store are delivered to Belgium, the Netherlands, Luxembourg and France. For other countries please contact us.

Any visible damage and/or qualitative defect of an item or other delivery defect must be immediately reported by the customer to Shoeguard by Virginie Horeczko.

The risk of loss or damage is transferred to the Customer as soon as he (or a third party designated by him, who is not the carrier) has physically taken possession of the goods. However, the risk is already transferred to the Customer upon delivery to the carrier, if the carrier has been instructed by the Customer to transport the goods and this choice has not been offered by Shoeguard.


ARTICLE 6: RETENTION OF OWNERSHIP

The items delivered remain the exclusive property of Shoeguard by Virginie Horeczko until full payment by the Customer. The Customer undertakes, if necessary, to inform third parties of the retention of title Shoeguard by Virginie Horeczko, for example to any person who seizes items not yet fully paid for.


ARTICLE 7: RIGHT OF WITHDRAWAL

The provisions of this article apply only to Customers who purchase items online from Shoeguard by Virginie Horeczko in their capacity as consumers.

If the right of withdrawal applies:  

In accordance with the law of December 30, 2013 relating to Book VI of the Code of Economic Law "Market practices and consumer protection", the Customer has the right to withdraw from the contract within 14 calendar days without giving reasons. The withdrawal period expires 14 calendar days after the day on which the Customer or a third party designated by the Customer, who is not the carrier, materially takes possession of the goods.

To exercise the right of withdrawal, the Customer must inform Shoeguard by Virginie Horeczko, Middelmolenlaan 2 2100 Deurne, Belgium, info@shoeguard.com via an unambiguous statement (eg in writing by post or e-mail) of his decision to terminate the agreement to be revoked. The Customer may use the model withdrawal form for this purpose (see Return page), but is not obliged to do so.

The Customer may also complete and send the model withdrawal form or another clearly worded statement electronically via our website www.shoeguard.com. If the Customer makes use of this possibility, we will immediately send him a confirmation of receipt of his revocation on a durable data medium (eg by e-mail) before the expiry of the withdrawal period.

Le Client doit retourner ou remettre la marchandise à  Shoeguard par Virginie Horeczko  Middelmelenlaan 2  BE 2100 Deurne, Belgqiue _cc781905-5cde-3194- bb3b-136bad5cf58d_without delay, but in any case no later than 10 calendar days after the day on which he notified Shoeguard by Virginie Horeczko of his decision to terminate the contract. goods before the expiry of the period of 14 calendar days.

The direct costs of returning the goods are the responsibility of the Customer. If the returned product is in any way diminished in value, Shoeguard by Virginie Horeczko reserves the right to hold the Customer responsible and to claim compensation for any loss in value of the goods resulting from the use of the goods by the Customer which goes beyond what is necessary. establish the nature, characteristics and operation of the property.

Only items that are in the original packaging, together with all accessories, instructions for use and the invoice or proof of purchase can be returned.

If the Customer terminates the contract, Shoeguard by Virginie Horeczko will reimburse the Customer for all payments received from the Customer up to that time, including the cost of standard delivery charges, within a maximum period of 30 calendar days after Shoeguard by Virginie Horeczko was informed of the decision. Customer to revoke the contract. In the case of sales contracts, Shoeguard par Virginie Horeczko may suspend reimbursement until it has received all the goods back, or until the Customer has demonstrated that he has returned the goods, according to the first possibility.

Any additional costs resulting from the Customer's choice of a delivery method other than the cheapest standard delivery offered by  Shoeguard by Virginie Horeczko will not be reimbursed.

Shoeguard by Virginie Horeczko will reimburse the Customer with the same method of payment with which the Customer made the original transaction, unless the Customer has expressly agreed otherwise; in any case, the Customer will not be charged for this reimbursement.

The Customer cannot exercise his right of withdrawal for the delivery of goods manufactured according to the Customer's specifications (  such as choice of colors), or which are clearly intended for a specific person. This includes all goods which are not in stock with the manufacturer/supplier and which are specially produced for the Customer.
We want to point out that all machines with colors on our site shoeguard.com are made specifically on customer request. This purchase cannot  be entitled to the right of withdrawal. 

ARTICLE 8: WARRANTY

Under the law of September 21, 2004 on the protection of consumers in the sale of consumer goods, the consumer has legal rights. This legal warranty applies from the date of purchase by (where applicable, delivery to) the first owner. Any commercial guarantee does not affect these rights. To invoke the warranty, the Customer must be able to present proof of purchase. Customers are advised to keep the original packaging of the goods.

For items purchased online and delivered to the Customer's home, the Customer must first contact Shoeguard customer service  after which the Customer must return the item to Shoguard by Virginie Horeczko at his own expense. In the event of a defect, the Customer must inform Shoeguard par Virginie Horeczko as soon as possible. In any case, any defect must be reported by the Customer within 8 days of its discovery. Thereafter, any right to repair or replacement lapses.

The warranty never applies to defects that occur as a result of accidents, negligence, falls, use of the article contrary to the use for which it was designed, failure to comply with the instructions of use or manual, adjustments or modifications to the item, heavy use, improper maintenance or any other abnormal or incorrect use. It also does not apply to items with a shorter lifespan or wear items.

Defects which appear after a period of 6 months following the date of purchase, if applicable of delivery, are deemed not to be hidden defects, unless proven otherwise by the Customer.

The warranty is not transferable.


ARTICLE 9 – INTELLECTUAL PROPERTY RIGHTS

The texts, the database with all the data published on the website, the layout and graphic design of the web pages, the sales catalog, the photos, images and music on the Shoeguard.com website are protected worldwide by copyright, author's rights, trademark rights and all other forms of intellectual property rights. They therefore remain the exclusive property of Shoeguard by Virginie Horeczko of its Suppliers and partners with whom Shoeguard by Virginie Horeczko has entered into an agreement. For this reason, any form of copying, publication, infringement or any other form of use, in any form, is prohibited without the prior written consent of Shoeguard by Virginie Horeczko. Any violation of this will be legally prosecuted by Shoeguard and Virginie Horeczko.

Reviews left by customers may also be used without mentioning your own names or email addresses for marketing purposes, such as using the reviews in print advertisements and mentioning them on other web pages of colleagues.


ARTICLE 10: CUSTOMER SERVICE

Shoeguard customer service can be reached on telephone number +32 (0)3475 360 813, by e-mail at info@shoeguard.com or by post at the following address: Middelmolenlaan 2, 2100 Deurne, Belgium. Any complaint can be addressed to him.


ARTICLE 11: PENALTIES FOR NON-PAYMENT

Without prejudice to the exercise of other rights available to Shoeguard by Virginie Horeczko in the event of non-payment or late payment from the date of default, the Customer shall be automatically liable for interest of 10% per year on the amount unpaid from the date of default. In addition, ipso jure and without formal notice, the Customer is liable for a fixed indemnity of 10% on the amount concerned, with a minimum of 25 euros per invoice.

Without prejudice to the foregoing, Shoeguard by Virginie Horeczko reserves the right to take back items that have not been paid for (in full).


ARTICLE 12: PRIVACY

The data controller, Shoeguard by Virginie Horeczko complies with the European legislation of May 2018 relating to the protection of privacy in the processing of personal data. The personal data you provide will only be used for the following purposes: the execution of the contract concluded, the processing of the order, the sending of newsletters, for advertising and/or marketing purposes.

We protect your privacy in the following ways:

  • Your personal information is neither sold nor transmitted to third parties: the data is stored securely in a database not accessible to the public.

  • Your transaction data is sent encrypted over the Internet: We only use your email address to complete your order. Offers or newsletters will only be sent after your explicit consent.

If you no longer wish to receive Shoeguard messages, you may unsubscribe at any time by emailing info@shoeguard.com with your request.

You have a legal right to access and possibly rectify your personal data. Upon presentation of proof of identity (copy of identity card), you can obtain free written communication of your personal data by means of a written, dated and signed request addressed to Shoeguard by Virginie Horeczko, Middelmolenlaan 2 2100 Deurne, Belgium Email: info@shoeguard.com. If necessary, you can also request the rectification of data that is erroneous, incomplete or irrelevant.

In case of use of data for direct marketing purposes: You can object free of charge to the use of your data for direct marketing purposes. For this purpose, you can always contact Shoeguard by Virginie Horeczko, Middelmolenlaan 2 2100 Deurne, Belgium Email: info@shoeguard.com.

We treat your data as confidential information and will not pass it on, rent it or sell it to third parties.

The customer is responsible for the confidentiality of his identifiers and the use of his password. Your password is stored encrypted, so Shoeguard does not have access to your password.

Shoeguard keeps statistics about online visitors in order to be able to see which pages of the website are visited and to what extent.

If you have any questions regarding this privacy statement, please contact us at info@shoeguard.com


ARTICLE 13: USE OF COOKIES

During a visit to the site, "cookies" may be placed on the hard drive of your computer. A cookie is a text file that is placed by a website's server in your computer's browser or on your mobile device when you visit a website. Cookies cannot be used to identify individuals, a cookie can only identify a machine.

“Owner cookies” are technical cookies which are used by the visited site itself and which aim to make the site work optimally. For example: settings that the user has made during previous visits to the site, or: a form pre-filled with data that the user has made during previous visits.

You can configure your Internet browser in such a way that cookies are not accepted, that you receive a warning when a cookie is installed or that the cookies are then deleted from your hard drive. You can do this via your browser settings (via the help function). Keep in mind that some graphics may not display correctly or you may not be able to use some applications.

By using our website, you agree to our use of cookies.


ARTICLE 14: VIA VALIDITY - NOT REQUESTED

If any provision of these Terms is held to be invalid, illegal or void, this will not affect the validity, legality and enforceability of the remaining provisions.

The failure at any time by Shoeguard by Virginie Horeczko to enforce any of the rights listed in these Terms, or to exercise any of its rights, will never be considered a waiver of this provision and will never affect the validity of these rights. .


ARTICLE 15: MODIFICATION OF THE CONDITIONS

These general terms and conditions are supplemented by other general terms and conditions to which explicit reference is made and by the general terms and conditions of sale Shoeguard by Virginie Horeczko. In the event of a conflict, these Terms and Conditions shall prevail.

Shoeguard by Virginia Horeczko may modify these Terms and Conditions at any time without notice. Any purchase after the modification implies acceptance by the Customer of these new GCS.


ARTICLE 16: PROOF

The Customer accepts that electronic communications and backups may serve as proof.


ARTICLE 17: APPLICABLE LAW - JURISDICTION

Belgian law applies, with the exception of the provisions of private international law on applicable law and the Rome I Regulation on international sales contracts relating to movable property. In the event of a dispute, only the courts of Antwerp are competent.


ARTICLE 18 – GENERAL PROVISION

If an article or a paragraph of the underlying general conditions should become invalid or unenforceable as a result of a court decision, this does not affect the validity and applicability of the other articles and paragraphs of the underlying general conditions.  

 

MODEL FORM

 Shoeguard par Virginie Horeczko, Middelmolenlaan 2  BE 2100 Deurne , Belgqique    _cc781905-5cde-3194 -bb3b-136bad5cf58d_  Email: info@shoeguard.com.(by registered mail).

I/We (*) hereby give notice (*) that I/we (*) revoke our agreement regarding the sale of the following goods/deliveries (*)

− Ordered on (*) / Received on (*):

− Name(s) consumer(s):

− Consumer address(es):

Signature of consumer(s)

Date - Place

Call us

+32 (0) 475 360 813

E-mail

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